How do I install and activate an eSIM?

QR code installation

1. Open your eSIM details from the My SIMs tab and have the QR code ready on another screen or printed out.
2. On your phone, go to Settings, then Mobile/Cellular Data, and choose Add eSIM or Add Data Plan.
3. Select Use QR Code and scan the QR code shown in your simfiy account.
4. Follow the on-screen prompts to add the plan and label it (for example, “simfiy Travel”).

Manual installation

If you can’t scan the QR code, you can enter the details manually:

1. Go to Settings, then Mobile/Cellular Data, and choose Add eSIM, then Enter Details Manually.
2. Copy the SM-DP+ Address and Activation Code from your simfiy account and paste them in.
3. Confirm to download the eSIM profile to your device.

Activate your plan

1. After installing, open Settings and select the newly added simfiy line.
2. Set the simfiy line as your data source for Mobile/Cellular Data.
3. Turn on Data Roaming for the simfiy line — this is required for the eSIM to connect abroad.
4. Once you arrive at your destination, the eSIM connects automatically and you’re online.

Frequently asked questions

• Have you added the eSIM to your phone?
• Have you selected the added eSIM as your data source?
• Have you enabled data roaming for the added eSIM?
• When should I install it? You can install before you travel, but only enable it on arrival.

Still can’t connect to the internet? See our connection-issue guide or email support@simfiy.com.