How to set up eSIM offline

Have you added the eSIM to your phone?

Open My eSIMs in your account and choose the eSIM you bought. Tap Tap to install eSIM on iPhone, or scan the QR code shown on that page with any other device. If the camera cannot read it, the same page carries the activation code you can type in by hand.

Have you selected the added eSIM as a data source?

You might not have selected the added eSIM as your mobile data source. Check this in your phone’s settings. On iOS, go to Settings > Cellular and select the added eSIM as your cellular data source. On Android, go to Settings > Network & Internet > SIMs and set the simfiy eSIM for Mobile data.

Have you enabled international roaming for the added eSIM?

You might not have enabled international roaming for the added eSIM. On iOS, go to Settings > Cellular, tap the added eSIM in the SIMs section, and turn on Data Roaming. On Android, go to Settings > Network & Internet > SIMs, select the eSIM, and enable Roaming. Roaming must be on for the eSIM to connect abroad.

Has your plan run out of data?

Open the eSIM in My eSIMs and look at the usage bar. If the allowance is spent, the line stays installed but stops carrying data — nothing is charged automatically. Buy another plan for the same destination and it installs alongside this one; you choose between them in your phone’s settings.

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